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Self-Service FAQ

Kelley Beckwith has the answers to your frequently asked questions about our new tool: Self-Service

Q1: What’s the best way to access Self-Service?

A1: Here are two options!

  • You can find it by logging into the Castleton Portal.
  • You can also access Self-Service through Aviso:
    1. Login to Aviso;
    2. Search for an advisee;
    3. Proceed to the “Program Evaluation” in the lower right corner of the Profile tab.

Where to Find Self Service in Aviso

Q2: What can I do in Self-Service?

A2: There are three primary functions, each represented by a tab. They are:

  • Course Plan – Registration (including the ability to register your advisees)
  • Progress (for viewing a student’s Program Evaluation)
  • Course Catalog (with many search capabilities).

Three Tabs in Self-Service

Q3: How do I find courses in Self-Service, including Frames, open courses, Experimental courses, etc.?

A3: Use the various search capabilities, individually or in combination.

Search for Sections in Self Service

Q4: Can I approve my advisees to register in Aviso?

A4: Unfortunately, advisor approval is not currently possible in Self-Service. That is a problem that IT is aware of and working on.

Q5: There have been several system changes this year, can you remind me where I do what?

A5: Yes, here’s a list (courtesy of Lori Arner).

Task

Tool

Access Course Rosters Canvas
Submit Student Grades Canvas
Review Program Evaluations for Advisees Aviso or Self-Service (See Q1 & Q2 above)
Search for Course Sections Self-Service

Use the Course Catalog tab (See Q2 & Q3 above)

(Short Term: Web Services’s Search for Sections still available) 

Record Attendance Canvas (and, optionally, also Aviso)
Register Students Self-Service
Approve Advisees to Register Online Web Services
Find Resources to Learn Self-Service Here’s a PDF: Student Planning Instructions

Videos are also available at the top of the “Student Planning” page in Self-Service

By Gillian Galle

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