Certain versions of the Android OS are unable to automatically detect the encryption settings for the VSC network. The key settings are “PEAP” for the EAP method and “MSCHAPv2” for the phase 2 authentication. Those settings along with your correct username (identity) and password should make a connection.
Yes, it’s true. Sometimes restarting your computer, phone, device will fix a problem you’re having. Memory corruption, updates, or a program that didn’t close properly can be a drag on your resources. So reboot and refresh!