Trouble logging in? Try clearing your history.

If you are having trouble logging in, then you may need to clear your browsing history. Some browsers get grumpy, and like to hold onto bad temporary internet files.

Below are instructions to clean up each browser.

Firefox:
Clear browsing history:
https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox

If you have a “virus” of sorts, you can also reset Firefox to its defaults. This will remove any add-ons you have, clear all temporary internet files, and reset your homepage.
https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Chrome:
Clear browsing history:
https://support.google.com/chrome/answer/95589?co=GENIE.Platform%3DDesktop&hl=en

Similar to Firefox, there is a reset for Chrome to reset it back to defaults to get rid of any browser hijacks.
https://support.google.com/chrome/answer/3296214?hl=en

Safari:
https://support.apple.com/guide/safari/clear-your-browsing-history-sfri47acf5d6/mac

Internet Explorer:
https://support.microsoft.com/en-us/help/17438/windows-internet-explorer-view-delete-browsing-history

Edge:
https://support.microsoft.com/en-us/help/10607/microsoft-edge-view-delete-browser-history

If you continue to have any trouble you can reset your password by selecting the “Forgot password” link below the password field on the Portal login page. You can also call IT at (802) 468 1221 or email us at ithelp@castleton.edu.

Thank you!