You may need to clear your browsing history if you are having trouble logging in. Some browsers get grumpy and like to hold onto bad temporary internet files. Below are instructions to clean up each browser. Firefox: Clear browsing history: https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox If you have a “virus” of sorts, you...
General Tips
Dealing with the fallout from IDM induced undeliverable emails
Many of you have contacted us recently with problems replying or sending email to certain people. I will attempt to briefly explain the problem, who it affected, and then hopefully provide some instructions as to how to get around the problem. Over break we implemented a new IDM system....
Supported & Unsupported WIFI devices on Castleton University Wireless network
Here is important information regarding Castleton’s WIFI and wired networks – please read carefully. Many rooms have an access point that is a white box mounted on the wall with the brand name “Aruba”. It looks like this: Please make note of the location before moving furniture to avoid...
Changing Reply Settings in Outlook Web Access
Seeing the occasional unintentional “Reply-All” makes me think this subject deserves an explanation along with a warning – especially since the default for replying to messages has changed to “Reply-All” within the web version of Outlook. Here’s how “Reply-all” works; someone sends a message to a group of people,...
Clutter feature added to Office 365
Many of you have received messages about the “Clutter” feature in Office 365. Microsoft is often adding new features, but some can create confusion and make it appear messages are being lost. In reality, it’s making decisions about what could be considered unimportant – decisions that are often wrong....
Have you tried turning it off and on again?
Yes, it’s true. Sometimes restarting your computer, phone, device will fix a problem you’re having. Memory corruption, updates, or a program that didn’t close properly can be a drag on your resources. So reboot and refresh!